Vitacost Reviews

There is a money-back guarantee on all of the products they sell. Often, you will be given a refund without even having to return a product. They really are the best in the business when it comes to customer satisfaction.

by Lily319 - May 17, 2017

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Vitacost does not return calls and you can't get through to anyone. Price gouge! Do not place order!

by Naomi W. - August 21, 2020

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I buy Garden of Life's Raw Fit Protein powder from Vitacost at half the price of what our health food store sells it for. I trust the Garden of Life company. The product looks, tastes, and acts the same as what I used to buy in the store. It is in the same container with the same listed ingredients. Unless I have both samples tested by some 3rd party certified lab, I cannot say 100% that anything is authentic. However, I usually always buy products made by a company that I've purchased from in the past and that has a good reputation (like Garden of Life). Supplements are not FDA-approved, so I guess some corrupt companies could put sawdust in a capsule and call it a miracle weight loss product. So try to buy products only from companies you've used before and trust, that have helped you, that have some quality manufacturing label, are made in a country you trust (I buy USA-made products whenever I can, and read the reviews-skip reviews where people get something for free or highly discounted in return for "an unbiased (haha) review". Look up information online about the company and use your best judgement.

by Marlene666 - October 13, 2016

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They sell familiar brand names as well as their own line of products and have a huge selection. You'll have to do your research on the products that interest you to ensure they are not coming from China.

by Nicholas - March 26, 2016

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Yes they sell brand names and reputable products. They may not sell everything though depending on what you're looking for. I couldn't find the product I wanted anywhere other than through Vitacost so I was quite impressed.

by Kelly Taylor - March 15, 2016

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Yes, they sell leading brands as well as their own. I have been very happy with their products. They also guarantee satisfaction.

by Chad - March 15, 2016

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They sell many products others sell plus their own line. The service is great. On any particular product you have to do your own due diligence, but it looks to me that they are trying to sell a variety of product but always include what they feel is top level.

by Byron Harvey - March 15, 2016

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Just keep sending them emails until a more dedicated customer service rep helps you. Or shop at Swansons; they have great customer service. Their product selection is not quite as good as VitaCost, but their prices are similar. Good luck!

by Wendy H. - December 20, 2015

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I'm located in Ontario and am sitting waiting for an order that is presently untraceable, and for some reason an inconvenience that Vitacost.com and its' support staff/website won't assist me with. My advice; look/shop elsewhere!

by Luis - December 14, 2015

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